Terms and Conditions
A 14-day notice is required for cancellation in order to facilitate a smooth transition of your Virtual Assistant (VA) services. This timeframe enables us to allocate your VA hours effectively, as they are covered by your subscription fee.
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To Accept Our Terms of Use
These Terms of Use establish the agreement between You and REI Ugo. These Terms of Use govern your use of the Website, including all content, features, and services offered on or through the Website.
Prior to using the Website, please carefully review these Terms of Use. By using the Website or accepting the Terms of Use when prompted, you are agreeing to be legally bound by these Terms of Use and our Privacy Policy. If you do not wish to agree to these Terms of Use or the Privacy Policy, please refrain from accessing or using the Website.
The Website is intended for use by individuals who are 18 years of age or older and reside in the United States or its territories. By using the Website, you confirm that you are of legal age to enter into a binding contract with the Company and meet all eligibility requirements. If you do not meet these requirements, please do not access or use the Website.
Please be aware that we are not registered as a broker-dealer, investment advisor, legal advisor, tax advisor, or crowdfunding portal. As such, we do not engage in any activities that would require such registration.
Furthermore, any advice, suggestions, or guidance provided by our website through text, email, or verbal communication are purely suggestions. You assume full responsibility for any actions you choose to take and agree to hold REI Ugo and all affiliated individuals harmless.
The Terms of Use For this Website:
The Terms of Use may be revised and updated by us at our discretion. These changes will take effect immediately upon being posted and will apply to all access and use of the Website afterwards. However, any changes to the dispute resolution provisions outlined in Governing Law and Jurisdiction will not apply to any disputes for which the parties have been made aware of on or before the date the change is posted on the Website. By continuing to use the Website after revised Terms of Use have been posted, you are indicating that you accept and agree to the changes. It is recommended that you periodically check this page to stay informed of any modifications as they are legally binding for you.
When Accessing Our Website and Account Security
- We may choose to modify or remove this Website, as well as any services or materials offered on it, without prior notification, at our discretion.
- We cannot be held responsible if the Website or certain sections of it are temporarily or permanently unavailable. Occasionally, we may limit access to certain sections or the entirety of the Website to specific users, including registered users.
Your responsibilities include: – Making all necessary arrangements to access the Website. – Ensuring that any individuals using your internet connection are aware of and comply with these Terms of Use. In order to access the Website or utilize certain resources it offers, you may be required to provide registration details or other information. It is a requirement that all information you provide on the Website is accurate, up-to-date, and complete. By registering with this Website or using any interactive features it provides, you agree that our Privacy Policy governs all information you provide and consent to our actions regarding your information in accordance with our Privacy Policy. If you choose or are given a user name, password, or any other confidential information as part of our security procedures, it is essential that you keep this information private and not disclose it to anyone else. Additionally, you acknowledge that your account is personal to you and agree not to share your user name, password, or any other security information with anyone else, granting them access to this Website or specific parts of it. Immediately notify us of any unauthorized access, use of your user name or password, or any security breach. It is also important to ensure that you log out of your account after each session, especially when using a public or shared computer, to prevent others from accessing or obtaining your password or personal information. We reserve the right to deactivate any user name, password, or other identifier, chosen by you or provided by us, at our discretion and without reason or warning, if we believe you have violated any of these Terms of Use.
Our Intellectual Property Rights
The content on the Website, including information, software, text, images, video, audio, and design, is owned by the Company or other providers and protected by copyright, trademark, patent, trade secret, and other intellectual property rights laws. You are allowed to use the Website for personal, non-commercial purposes only. Reproducing, distributing, modifying, publicly displaying, or performing any material on the Website is prohibited, except for specific instances. You may temporarily store materials in RAM while accessing and viewing them, and you may store files cached by your web browser for display enhancement. Additionally, you can print or download a reasonable number of pages for personal, non-commercial use. If applications are available for download, you can download a single copy for personal, non-commercial use, subject to our end user license agreement. There are restrictions you must adhere to, such as not modifying copies of materials or using illustrations, photographs, videos, or graphics separately from accompanying text. It is not permitted to delete or alter any copyright, trademark, or proprietary rights notices from materials. Accessing or using any part of the Website or its services or materials for commercial purposes is prohibited. If you would like to use material on the Website in a way that is not specified in this section, please contact Support@reiugo.com with your request. Failure to comply with the Terms of Use, such as by printing, copying, modifying, downloading, or providing access to the Website to others in violation of the terms, will result in the immediate termination of your right to use the Website. At our discretion, you may be required to return or destroy any copies of the materials you have made. No ownership rights in the Website or its content are transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website that is not explicitly allowed by these Terms of Use is considered a breach and may violate copyright, trademark, and other laws.
Trademarks
The trademarks of the Company, including its name and associated names, logos, product and service names, designs, and slogans, are solely owned by the Company, its affiliates, or licensors. Prior written permission from the Company is required if you intend to use these marks. Any other names, logos, product and service names, designs, and slogans found on this Website belong to their respective owners.
Prohibited Uses Cases
The Website should be used only for legal purposes and in accordance with the Terms of Use. Users are prohibited from using the Website in the following ways:
1. Violating any applicable federal, state, local, or international laws or regulations, including laws related to the export of data or software.
2. Exploiting, harming, or attempting to harm minors by exposing them to inappropriate content, soliciting personally identifiable information, or engaging in any other harmful behavior.
3. Uploading, downloading, or using any material that does not comply with the Content Standards outlined in the Terms of Use.
4. Sending or requesting the transmission of any advertising or promotional material, such as junk mail, chain letters, spam, or similar solicitations.
5. Impersonating the Company, its employees, other users, or any other person or entity, including using their email addresses or screen names.
6. Engaging in any conduct that restricts or hinders the usage or enjoyment of the Website by others, or that may potentially harm the Company or its users, as determined by us, and may expose them to legal liability.
7. The Website should not be used in any way that may harm or hinder the site or prevent others from using it effectively. This includes any actions that may disrupt real-time activities on the Website.
8. Do not use any automated tools, such as robots or spiders, to access or copy the Website’s content without proper authorization.
9. Manual processes should not be employed to monitor or copy any material from the Website or for any other unauthorized purposes, unless prior written consent has been obtained.
10. The use of any device, software, or routine that disrupts the normal functioning of the Website is prohibited. Do not introduce any harmful or malicious content, such as viruses or logic bombs, that may damage or compromise the Website or user experience. Attempting to gain unauthorized access, interfere with, damage, or disrupt any part of the Website, its server, or any connected server or database is strictly prohibited. Engaging in denial-of-service attacks or distributed denial-of-service attacks against the Website is prohibited. Any attempts to interfere with the proper functioning of the Website in any way are not allowed.
The Website offers various Interactive Services, such as message boards and chat rooms, where users can post content or materials known as User Contributions. However, it is important to ensure that all User Contributions adhere to the Content Standards outlined in these Terms of Use.
Please note that any User Contribution you post on the site will not be considered confidential or proprietary. By sharing a User Contribution on the Website, you authorize us, our affiliates, and service providers, as well as their and our respective licensees, successors, and assigns, to utilize, modify, display, distribute, and disclose such material to third parties, in accordance with your account settings and for any purpose.
You represent and warrant that:
You acknowledge that you are solely responsible for the User Contributions that you submit or contribute. It is your responsibility, not the Company’s, to ensure that your content complies with these Terms of Use and meets all legal, reliable, accurate, and appropriate standards. We do not assume responsibility or liability for the content or accuracy of any User Contributions posted by you or any other users of the Website. We reserve the right to monitor and enforce compliance with these Terms of Use, and to terminate or suspend access to the Website for any user who violates these terms.
We have the right to do theses things
We reserve the right to remove or reject any User Contributions for any reason, at our discretion.
We may take any action necessary or appropriate regarding User Contributions that we believe violate the Terms of Use, including the Content Standards. This may include removing content that infringes on intellectual property rights, threatens the safety of users, or could create liability for our company.
If someone claims that your posted material violates their rights, we may disclose your identity or information to them. We may take legal action, including involving law enforcement, if there is any illegal or unauthorized use of the Website.
We have the right to terminate or suspend your access to the Website, for any reason, including if you violate these Terms of Use. We may cooperate fully with law enforcement authorities or court orders that request or direct us to disclose the identity or information of anyone posting materials on the Website. By using the Website, you waive any claims and hold us harmless from actions taken as a result of our investigations or as directed by law enforcement authorities.
We are not responsible for any actions or lack thereof regarding transmissions, communications, or content provided by users or third parties. We do not have liability or responsibility for the activities described in this section.
Content Standards:
User Contributions must comply with all applicable laws and regulations. They must not contain material that is defamatory, obscene, abusive, offensive, or otherwise objectionable.User Contributions must not promote sexually explicit or pornographic material, violence, or discrimination based on various factors.
User Contributions must not infringe on intellectual property or other rights of others.User Contributions must not violate the legal rights of others or contain material that could lead to civil or criminal liability. They must also not conflict with our Terms of Use and Privacy Policy.
User Contributions must not deceive anyone or promote unlawful activities.User Contributions must not cause annoyance, inconvenience, or anxiety for others.
User Contributions must not impersonate or misrepresent affiliation with any person or organization.User Contributions must not involve commercial activities or sales promotions without proper authorization. User Contributions must not give the false impression that they are endorsed by us or any other person or entity, if this is not the case.
Copyright Infringement
If you have concerns about any User Contributions infringing on your copyright, please take a look at our Copyright Policy located at the end of these Terms and Conditions. It includes guidelines on how to send us a notice of copyright infringement. We take copyright infringement seriously, and it is our policy to terminate the accounts of users who repeatedly infringe on copyrights. Information provided on or through the Website is intended for general informational purposes only. We cannot guarantee the accuracy, completeness, or usefulness of this information. It is important to note that any reliance you place on this information is at your own risk. We are not liable for any damages or responsibilities that may arise from your reliance on these materials, whether it be by you or any other visitor to the Website, or any other person who becomes aware of the information. The Website may contain content from third parties, including materials provided by other users, bloggers, and third-party licensors. Any opinions and statements expressed in these materials, as well as any articles and responses to questions and other content, are the sole responsibility of the person or entity providing them, and do not necessarily reflect our opinion. We are not responsible for the content or accuracy of materials provided by third parties.
The content on this Website may be updated periodically, but it may not always be complete or up-to-date. We are not obliged to update the material on the Website, and any information may become outdated at any time. Any information we collect from you on this Website is governed by our Privacy Policy. By using the Website, you consent to us taking actions with respect to your information in compliance with the Privacy Policy. If you make investments or engage in transactions through our site or as a result of visiting the Website, those actions are governed by the terms and conditions outlined in the definitive transaction documents related to those investments and transactions.
Additional terms and conditions may apply to specific portions, services, or features of the Website, and they are incorporated into these Terms of Use. You are welcome to link to our homepage in a fair and legal manner that does not harm our reputation or exploit it. However, you must not establish a link that suggests any form of association, approval, or endorsement from us without our express written consent. The Website may offer social media features that allow you to link to certain content, send emails or communications with certain content, or display limited portions of content on your own or third-party websites. You may use these features as provided by us and in accordance with any additional terms and conditions we provide. However, there are certain actions you should not take, such as establishing a link from a website that you do not own, displaying the Website or its content on any other site, or linking to any part of the Website other than the homepage, unless specified otherwise. Actions should be consistent with the Content Standards set out in these Terms of Use. If there is any unauthorized framing or linking, we expect your cooperation in ceasing those activities immediately. We reserve the right to withdraw linking permission without notice and may disable social media features and links at our discretion. Please feel free to reach out to us if you have any questions or concerns. We value your cooperation and understanding.
Disclaimer of Warranties
The security and reliability of files downloaded from the internet or our website cannot be guaranteed or warranted. It is your responsibility to implement proper procedures and checkpoints to protect against viruses and ensure the accuracy of data input and output. You should also have a backup system in place for lost data. We will not be held liable for any loss or damage caused by viruses, distributed denial-of-service attacks, or other harmful material that may affect your computer equipment or downloaded materials from our website or linked websites. Your use of the website, its content, and any services or items obtained through the website is at your own risk.
The website, its content, and any services or items obtained through the website are provided on an “as is” and “as available” basis, without any warranties of any kind, express or implied. We, along with our affiliates, do not make any warranty or representation regarding the completeness, security, reliability, quality, accuracy, or availability of the website. We also do not guarantee that the website, its content, or any services or items obtained through the website will be accurate, reliable, error-free, or uninterrupted. We cannot guarantee that our site or the server hosting it are free of viruses or other harmful components.
We cannot guarantee that the website or any services or items obtained through the website will meet your needs or expectations. We hereby disclaim all warranties, whether express or implied, statutory or otherwise, including but not limited to warranties of merchantability, non-infringement, and fitness for a particular purpose. The aforementioned disclaimers do not affect any warranties that cannot be excluded or limited under applicable law. In no event shall we, along with our affiliates, licensors, service providers, employees, agents, officers, or directors, be liable for damages of any kind, under any legal theory, arising from your use or inability to use the website, linked websites, website content, services, or items obtained through the website or linked websites.
This includes direct, indirect, special, incidental, consequential, or punitive damages, such as personal injury, emotional distress, loss of revenue, loss of profits, loss of business, loss of use, loss of goodwill, or loss of data, whether caused by negligence, breach of contract, tort, or any other legal theory, even if foreseeable. The aforementioned limitations of liability do not affect any liability that cannot be excluded or limited under applicable law.
You agree to defend, indemnify, and hold harmless the company, its affiliates, licensors, and service providers, as well as its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns, from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from your violation of these Terms of Use or your use of the website, including but not limited to your user contributions, unauthorized use of website content, services, and products, or any information obtained from the website. These Terms of Use and any disputes or claims arising from or related to the website shall be governed by and construed in accordance with the internal laws of the State of Texas, without giving effect to any choice or conflict of law provisions or rules, regardless of the jurisdiction. Any legal suit, action, or proceeding arising from or related to these Terms of Use or the website shall be filed exclusively in the federal courts of the United States or the courts of the State of Texas, located in Denton County. However, we retain the right to bring any suit, action, or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country. By using the website, you waive any objections to the jurisdiction of such courts and consent to venue in such courts.
Arbitration procedures
Company may require users to submit disputes arising from the use of these Terms of Use or the Website to arbitration under the Rules of Arbitration of the American Arbitration Association applying Texas law.
There is a one-year time limit to file any cause of action or claim arising from these Terms of Use or the Website. After one year, such claims are permanently barred.
Company’s waiver of any term or condition in these Terms of Use does not waive any other terms or conditions. If any provision of these Terms of Use is invalid, illegal, or unenforceable, it will be eliminated or limited to the minimum extent necessary, while the remaining provisions will remain in effect.
The Terms of Use and our Privacy Policy make up the entire agreement between you and REI Ugo regarding the Website, superseding any prior agreements.
REI Ugo values your privacy and is committed to protecting it according to this policy. This policy explains the types of information we may collect from you when you visit our Website and how we use, protect, and disclose that information.
This policy applies to all information we collect on your behave:
This Website
In electronic communications, such as emails and text messages, between you and this Website.
Through any mobile and desktop applications that can be downloaded from this Website. These applications enable direct interaction between you and this Website, outside of a web browser.
When you engage with our advertising and applications on third-party websites and services, provided that these applications or advertising contain links to this privacy policy.
This policy does not apply to information collected:
– Offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries).
– By any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Please carefully read this policy to understand our policies and practices regarding your information and how we handle it. If you do not agree with our policies and practices, please refrain from using our Website. By accessing or using this Website, you agree to this privacy policy. Note that this policy may change from time to time. Continued use of this Website after any changes is considered as acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 18
Our Website is intended for individuals aged 18 and above. Individuals under the age of 18 must not provide any information on or through this Website. We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, refrain from using or providing any information on this Website or its features, from registering on the Website, making purchases through the Website, utilizing any interactive or public comment features of this Website, or providing any personal information about yourself to us, such as your name, address, telephone number, email address, screen name, or user name. If we become aware that we have collected or received personal information from a person under the age of 18, we will delete that information. If you believe we may have any information from or about a child under 18, please contact us at support@reiugo.com.
Information We Collect About You and How We Collect It
- We gather various types of information from our Website users, including: – Personal information that can identify you, such as your name, address, email, phone number, and social security number. – Information that is related to you but does not personally identify you. – Information about your internet connection, the devices you use to access our Website, and details about how you use our services. We collect this information in the following ways: – When you provide it directly to us. – Automatically as you navigate our site. This may include details about your usage, IP addresses, and information collected through cookies, web beacons, and other tracking technologies. – From third parties, such as our business partners.
Information You Provide to Us. The information we collect on or through our Website may include:
- Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material or requesting further services or additional information. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
- Records and copies of your correspondence (including e-mail addresses), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Details of transactions you carry out through our Website and of the fulfillment of your orders. You will be required to provide financial information before making any investment through our Website.
- Your search queries on the Website.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Automatic Data Collection Technologies and How We Use Your Information
As you navigate through our Website, we use automatic data collection technologies to gather certain information about your equipment, browsing actions, and patterns. This includes details of your visits to our Website, such as traffic data, location data, logs, and other communication data. We also collect information about your computer and internet connection, such as your IP address, operating system, and browser type.
These technologies also allow us to track your online activities over time and across third-party websites or other online services.
The information we collect automatically is primarily statistical data, but it may also include personal information. We may associate this information with personal information we collect in other ways or receive from third parties. This helps us improve our Website and provide a better, more personalized service. It enables us to estimate our audience size and usage patterns, store information about your preferences, speed up your searches, and recognize you when you return to our Website.
The automatic data collection technologies we use include:
– Cookies: These are small files placed on the hard drive of your computer. You can choose to refuse browser cookies, but it may limit your access to certain parts of our Website.
– Flash Cookies: Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation.
– Web Beacons: Our Website pages and emails may contain small electronic files known as web beacons, which allow us to track user visits, count opened emails, and gather website statistics.
Third-party Use of Cookies and Tracking Technologies
Third-parties, such as advertisers, ad networks, content providers, and application providers, may serve some content or applications on our Website. These third parties may use cookies or other tracking technologies to collect information about you and your online activities. They may use this information to provide you with interest-based advertising or other targeted content.
We do not have control over these third parties’ tracking technologies or their use. If you have any questions regarding advertisements or targeted content, please contact the responsible provider directly.
How We Use Your Information
We use the information we collect about you, including personal information, for various purposes:
– To present our Website and its contents to you.
– To provide you with information, products, or services that you request.
– To fulfill any other purpose for which you provide the information.
– To provide you with account-related notices.
– To enforce our rights and carry out obligations arising from contracts between you and us.
– To notify you about changes to our Website or any products or services.
– To allow you to participate in interactive features on our Website.
– For any other purpose with your consent.
We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please indicate your preference on the data collection form.
Disclosure of Your Information
- We may share information about our users that is combined and does not identify anyone, without any restrictions.
- We may share the personal information that we collect or that you provide based on the following guidelines:
- We may share it with our subsidiaries and affiliates.
- We may share it with contractors, service providers, and other third parties who help support our business.
- These parties are obligated to keep personal information confidential and use it only for the purposes we disclose.
- In the event of a merger, sale, or transfer of our assets, we may share personal information with the buyer or successor.
- We may share personal information with third parties for marketing their products or services to you, unless you have chosen to opt out. These third parties must also keep personal information confidential and use it only for the purposes we disclose. In addition, we may share your personal information under the following circumstances:
- To comply with court orders, laws, or government requests.
- To enforce our terms of use and agreements, including for billing and collection purposes.
- To protect the rights, property, or safety of our company, customers, or others, including sharing information with other organizations for fraud protection and risk reduction. We strive to give you control over your personal information. Here are some options you have:
- You can adjust your browser settings to refuse or alert you when cookies are being sent. Note that this may affect the functionality of certain parts of our site. We do not share personal information with third parties for promotional purposes.
- If you do not want to receive promotional emails from us, you can check the relevant box or adjust your preferences in your account profile.
- If you do not want us to use your information for targeted advertising, you can check the relevant box or contact us via email.
- You can access and update your personal information by logging into your account profile or contacting us via email. If you have any questions, please email us at support@reiugo.com.
Data Security
Changes to Our Privacy Policy
Our company policy is to keep our users informed about any updates made to our privacy policy. We will post these changes on this page and provide a notice on the Website homepage. In the event of significant changes to how we handle your personal information, we will notify you via email to the address associated with your account and/or through a notice on the Website homepage. The revision date of the privacy policy can be found at the top of the page. It is your responsibility to ensure that we have an accurate and active email address for you, and to periodically check our Website and this privacy policy for any modifications.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: 1.682.758.1965